Privacy Policy

Beam Clean
21 Arnold Street
Derby
DE22 3EW
T: 07383 986 302
E: contact@beamclean.co.uk

Last Updated: August 14, 2024

1. Introduction

Beam Clean (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services or visit our website.

By accessing our services, you agree to the terms set out in this policy.

2. What Information We Collect

We may collect and process the following information:

  • Full name, address, phone number, and email

  • Service-related preferences and cleaning requirements

  • Payment information (processed securely through trusted providers)

  • Records of correspondence and communication

  • Website usage data (e.g., IP address, browser type, time zone)

3. How We Use Your Information

We use your personal information to:

  • Provide and manage cleaning services

  • Communicate with you regarding bookings, updates, and customer support

  • Process payments and manage billing

  • Send important notices such as service changes or policy updates

  • Monitor website performance and improve user experience

  • Fulfill legal and regulatory obligations

4. Legal Basis for Processing

We rely on the following legal bases to process your data:

  • Performance of a contract (e.g., to deliver cleaning services)

  • Legal obligations (e.g., tax and accounting records)

  • Legitimate interests (e.g., business operations, quality control)

  • Consent (e.g., marketing communications)

5. Sharing Your Information

We will never sell or rent your personal data.

We may share your information with:

  • Cleaners introduced to you as part of our services

  • Payment processors and IT service providers

  • Legal and regulatory authorities when required

  • Third parties where you have provided consent

All third parties are required to maintain confidentiality and use your data only for specified purposes.

6. Data Retention

We keep your personal data only as long as necessary for the purposes for which we collected it, including to comply with legal, regulatory, and tax obligations.

When your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you have rights including:

  • Access – Request a copy of your personal data

  • Rectification – Request correction of inaccurate data

  • Erasure – Request deletion of your data (in certain circumstances)

  • Restriction – Request that we limit data processing

  • Objection – Object to how your data is used

  • Data Portability – Request data to be transferred to another service

  • Withdraw Consent – For any processing based on consent

To exercise your rights, please contact us at contact@beamclean.co.uk.

8. Data Security

We take data security seriously and use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

9. Cookies and Website Tracking

Our website uses cookies to:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve site functionality and performance

You can manage or disable cookies through your browser settings. See our Cookies Policy for more details.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for their content, terms, or privacy policies. Please review those sites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

We recommend checking this page regularly to stay informed.

12. Contact Us

If you have questions or concerns about how your personal data is handled, or if you wish to exercise your rights, please contact us:

Beam Clean
Email: contact@beamclean.co.uk
Phone: 07383 986 302